Why I love Google, sometimes.

I could not for the life of me think of what QR codes are called.  After a few abortive searches, I gave in and ran the following: “what are those picture things you aim your phone at and get a link to a web page?” This totally lame search returned Wikipedia’s QR Code page at … Read more

Chat with a robot

I bought a new truck and wanted to set up online payments at Huntington Bank.  So I went to the home page and couldn’t quite figure out how to get set it up,  A helpful chat window popped up: So I chatted with “Amy”, somewhat annoyed that I couldn’t just use a link, fill out … Read more

Where’s the button?

This gas pump at a Marathon station near my home in Morrow County, Ohio is a living usability experiment.  It looks as though customers have pushed everything except the actual button at the bottom.  The plastic window over the price LCD has actually been broken by fingers trying to start the pump!

 

Gas pump button