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Chat with a robot

September 14, 2012 by John McClintock

I bought a new truck and wanted to set up online payments at Huntington Bank.  So I went to the home page and couldn’t quite figure out how to get set it up,  A helpful chat window popped up: So I chatted with “Amy”, somewhat annoyed that I couldn’t just use a link, fill out … Read more

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Categories Web Tags chat, customer service, on-line banking, on-line help, service fees Leave a comment

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